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March 16, 2020

Message from Warren A. Stephens | COVID 19


To Our Valued Clients,

On behalf of all employees at Stephens, I would first like to express the hope that you, your family, and your employees are and remain healthy. To anyone whose family has been directly impacted by the coronavirus (COVID 19), we offer our prayers for a full and swift recovery.

While COVID 19 is new and some of the challenges it poses are unique, our commitment to you remains the same: To be a trusted partner, able to meet your needs with unparalleled service and dedication. To that end, I would like to inform you of the measures we have taken to ensure the safety and health of our employees and that business continues uninterrupted across all our offices in the US and Europe and in a secure fashion.

  • To protect the welfare of our employees around the world, we have instituted appropriate protocols to allow employees to work from home as needed and as indicated by guidance from governmental and public health authorities. Enabling employees to work from home will also ensure that we are able to meet your needs in real time.
  • Cyber-security has always been of utmost concern to us at Stephens. Employees working remotely will be using our Virtual Private Network (VPN), ensuring that private, sensitive, and protected information remains so.
  • All international business travel has been discontinued, and non-critical business travel will require approval from management.
  • Employees are encouraged to use teleconference and video conference as much as possible as both an alternative to travel and a way to remain in close contact with clients. 

Throughout our history we have put our clients first, helping you navigate in smooth and challenging times. We are confident the measures we have implemented will enable us to continue to serve you with minimal interruption, provide the level of service and support expected from Stephens and ensure the safety of our employees and your trust.

In addition, we will continue to monitor this situation and the measures we take will evolve as necessary, taking into account the needs and safety of employees, clients, and our communities.

With all best wishes for your safety and health,

Warren A. Stephens
Chairman, President, and Chief Executive Officer


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